Privacy Policy — How bn66 Protects Your Data
bn66 is committed to handling your personal data with transparency, care, and respect. This Privacy Policy explains exactly what information we collect when you use the bn66 platform, why we collect it, how it is stored and protected, and what rights you hold over your own data. We recommend reading this policy in full before creating your account.
Section 1
Data Controller
For the purposes of this Privacy Policy, the data controller responsible for the personal information collected through the bn66 platform is bn66, operating the website at bn66.biz. When this policy refers to "bn66", "we", "us", or "our", it refers to the bn66 platform and the entity responsible for its operation.
As data controller, bn66 determines the purposes and means by which personal data is processed. We are responsible for ensuring that the personal data we hold is processed lawfully, fairly, and transparently, and that appropriate technical and organisational measures are in place to protect it against unauthorised access, loss, or disclosure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a suspected data breach, please contact us at:
- Email: [email protected]
- Website: bn66.biz
- Response Time: We aim to respond to all data-related enquiries within 5 business days.
All communications regarding your personal data should be sent in English. Please include your registered mobile number or account username in your correspondence so that we can locate your account records promptly.
All data enquiries, access requests, and deletion requests are handled directly by the bn66 data team via [email protected].
We aim to acknowledge and respond to all privacy-related requests within 5 business days of receipt.
All data requests and privacy correspondence must be submitted in English for accurate and timely processing.
Section 2
Information We Collect
bn66 collects personal data through several channels: directly from you when you register an account, make deposits or withdrawals, contact our support team, or participate in promotions; automatically through your use of the platform via cookies and technical tracking tools; and from third-party payment providers and identity verification partners where required for KYC compliance.
The categories of personal data we collect include, but are not limited to, the following:
| Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National ID (NID) number, passport number, scanned identity documents | Account registration; KYC verification process |
| Contact Data | Mobile phone number, email address, residential address (city, district, Bangladesh) | Account registration; profile updates |
| Financial Data | bKash / Nagad / Rocket mobile wallet numbers, bank account details (where applicable), transaction history, deposit and withdrawal records | Payment processing; KYC compliance |
| Account Activity Data | Login timestamps, game history, bet amounts, win/loss records, bonus claims, session durations | Automatically recorded by the platform during gameplay |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, geolocation (country/region level) | Automatically collected via cookies and server logs |
| Communications Data | Records of live chat sessions, support emails, and any written correspondence sent to [email protected] | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for promotional communications, preferred contact channel | Account settings; subscription confirmations |
bn66 does not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data belonging to a minor has been collected, that account will be suspended immediately and all associated data deleted, subject to any legal obligation to retain records of suspected underage gambling activity.
You are not required to provide all categories of data listed above to access the platform; however, certain data is mandatory for specific services. For example, KYC identity documents are mandatory before any withdrawal is processed, and financial data is required for deposit and withdrawal transactions. Where data is optional, this is indicated at the point of collection.
Section 3
How We Use Your Data
The personal data bn66 collects is used for the following specific purposes:
- Account management: Creating and maintaining your bn66 account, verifying your identity at registration and during KYC review, and managing your account settings and preferences.
- Service delivery: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi banks; crediting winnings to your account wallet; administering bonuses and promotional offers in accordance with applicable bonus terms.
- Responsible gaming compliance: Monitoring account activity for signs of problem gambling behaviour, enforcing self-exclusion requests, implementing deposit limits and cooling-off periods, and verifying player age as part of our 18+ enforcement obligations.
- Fraud prevention and AML: Analysing transaction patterns and account behaviour to detect and prevent fraudulent activity, money laundering, collusion, and other prohibited conduct as defined in the bn66 Terms & Conditions.
- Customer support: Responding to your support enquiries, resolving account disputes, and maintaining records of communications for quality assurance purposes.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with the platform, identify technical issues, and improve the overall user experience.
- Marketing communications: Sending promotional offers, bonus notifications, and game updates to players who have opted in to receive such communications. You may withdraw your marketing consent at any time by contacting [email protected] or updating your account preferences.
- Legal compliance: Retaining records as required by applicable financial, anti-money laundering, and data protection regulations; responding to lawful requests from competent authorities.
bn66 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated processes are used — for example, in fraud detection flagging — a human compliance officer reviews any outcome before action is taken on your account.
Section 4
Data Sharing & Third Parties
bn66 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
- Payment service providers: To process deposits and withdrawals, we share relevant transaction data with payment partners including bKash, Nagad, Rocket, and Upay, as well as supported Bangladeshi banks (City Bank, BRAC Bank, Islami Bank, Sonali Bank, Dutch-Bangla Bank) and international card networks (Visa, Mastercard). These partners process data solely for payment settlement purposes and are bound by their own data protection obligations.
- Identity verification providers: To fulfil our KYC obligations, we may share identity documents and personal details with third-party verification services that assist in authenticating player identities and screening against sanctions lists.
- Game providers: Certain game providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive anonymised session and gameplay data necessary to deliver their games through the bn66 platform. These providers do not receive your full identity or financial data.
- Fraud prevention and security partners: We work with specialist fraud detection services that analyse technical data (IP address, device fingerprint, behavioural patterns) to identify suspicious activity. These partners process data on our behalf and are subject to strict data processing agreements.
- Legal and regulatory authorities: bn66 may be required by law to disclose personal data to competent authorities — including financial intelligence units and law enforcement agencies — in connection with investigations into money laundering, fraud, or other criminal activity. Such disclosures are made only in response to lawful requests and to the extent required by applicable law.
- Professional advisers: bn66 may share personal data with legal advisers, auditors, and compliance consultants where necessary, subject to obligations of professional confidentiality.
All third parties with whom bn66 shares personal data are required to handle that data in accordance with applicable data protection standards. bn66 does not permit its third-party service providers to use your personal data for their own marketing or any purpose other than the specific service they provide to bn66.
bn66 never sells, rents, or trades your personal data to third parties for commercial gain.
Financial data is shared strictly with bKash, Nagad, Rocket, and banking partners for transaction settlement.
Every third-party processor is bound by a formal data processing agreement limiting how they may use your information.
Data is disclosed to authorities only in response to lawful requests, and only to the extent required by applicable law.
Section 6
Data Security
bn66 implements a multi-layered approach to data security, combining technical controls, operational procedures, and staff training to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
The key security measures we maintain include:
- Encryption at rest and in transit: Personal data stored in our databases is encrypted at rest using industry-standard encryption. All data transmitted between your device and our servers is protected by 256-bit TLS/SSL encryption.
- Access controls: Access to personal data within bn66's systems is restricted on a strict need-to-know basis. Staff access is governed by role-based permissions, and all access activity is logged and subject to periodic audit.
- Password security: Account passwords are stored as salted cryptographic hashes. bn66 staff cannot view or retrieve your password in plain text under any circumstances.
- Two-factor authentication (2FA): Players are strongly encouraged to enable 2FA on their bn66 accounts for an additional layer of login security. 2FA support is available via one-time SMS codes sent to your registered mobile number.
- Infrastructure security: The bn66 platform is hosted on secure, access-controlled server infrastructure with regular penetration testing, vulnerability scanning, and patch management protocols in place.
- Data breach response: bn66 maintains an incident response plan for data security events. In the event of a breach that poses a risk to player data, affected players and relevant authorities will be notified promptly in accordance with applicable legal obligations.
While bn66 takes robust measures to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect that your account has been compromised, please contact [email protected] immediately.
All data in transit between your device and bn66's servers is protected by industry-standard TLS/SSL encryption.
Your password is never stored in plain text. bn66 uses salted cryptographic hashing so that passwords cannot be retrieved by staff.
Enable 2FA on your account to receive a one-time SMS code to your registered mobile number at each login.
Section 7
Your Privacy Rights
As a bn66 player, you hold a number of rights in relation to the personal data we hold about you. bn66 is committed to facilitating the exercise of these rights in a straightforward and timely manner. To submit any of the requests described below, please contact [email protected] with the subject line "Data Rights Request" and include your registered mobile number or account username for verification purposes.
Right of Access
You have the right to request a copy of all personal data bn66 holds about you. We will provide this in a structured, machine-readable format within 30 days of a verified request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Most profile data can be updated directly from your account settings.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. Note that certain data must be retained for legal compliance — we will explain any such limitations in our response.
Right to Restrict Processing
In certain circumstances, you may ask bn66 to restrict the processing of your data — for example, while a dispute about its accuracy is being resolved — without deleting it entirely.
Right to Data Portability
Where processing is based on your consent or a contractual obligation, you may request that your data be provided in a portable format suitable for transfer to another service provider.
Right to Withdraw Marketing Consent
You may opt out of promotional communications at any time by contacting [email protected] or updating your notification preferences in your account settings. Withdrawal of marketing consent does not affect service communications.
bn66 will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days; where an extension is required, you will be notified of the reason within the initial 30-day window. There is no charge for making a data rights request, though bn66 reserves the right to charge a reasonable administrative fee for manifestly unfounded or repetitive requests.
Where a request cannot be fulfilled — for example, because legal retention obligations prevent erasure — bn66 will provide a clear written explanation of the reasons, along with information on any further steps available to you.
Section 8
Data Retention
bn66 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | Anti-money laundering (AML) regulatory obligation |
| Financial Transaction Records | 5 years after the transaction date | Financial record-keeping and AML compliance |
| Account Activity & Game History | 3 years after last account activity | Dispute resolution; responsible gaming monitoring |
| Customer Support Communications | 3 years after the support ticket is closed | Quality assurance; dispute resolution records |
| Marketing Preferences | Until consent is withdrawn or account closed | Evidence of consent for regulatory purposes |
| Technical & Log Data | 12 months from collection | Security monitoring; fraud detection |
| Self-Exclusion Records | Permanently (or duration of exclusion + 5 years) | Responsible gaming obligation; re-registration prevention |
Once the applicable retention period has expired and there is no longer a legal basis for retaining the data, bn66 will securely delete or anonymise the personal data concerned. Anonymised data — from which all identifying information has been irreversibly removed — may be retained indefinitely for statistical analysis and platform improvement purposes.
If you close your bn66 account, bn66 will cease active processing of your personal data for service delivery purposes. However, data subject to the retention periods above will continue to be held securely for the duration specified, after which it will be permanently deleted.
Questions about the specific retention period applicable to any category of your personal data may be directed to [email protected]. We will provide a written response confirming the retention basis within 5 business days.
Play Safely at bn66
Your privacy and security are at the heart of everything we do at bn66. Explore our platform with confidence — live cricket betting, 1,000+ slots, and live dealer tables are all waiting for you. 18+ only. Play responsibly.